Can my staff connect using iPADS or iPhones?
Yes, we support mobile connectivity for iPads, Apple Macs and most smartphones. iPhones, Blackberry and any smartphone using Windows or Google Android can be easily configured to send and receive emails, synchronise contacts, calendars etc.
Do I still own my own data and information?
Irrespective of the solution chosen, Octalpha, hosting or keeping your IT in-house, ownership of, and control over data remains with the customer. Regular offsite copies of data can also be provided for a small fee.
How do I know my data will be safe from unauthorised access?
How will users connect and can remote offices and mobile users connect as well?
All users, regardless of where they are located, can connect via the Internet or a dedicated link using secure communication. (SSL VPN)
In the past, mobile users (or remote users) only had access to limited applications, typically email only. Using Cloud Computing, you are in control of the applications presented to your mobile workforce.
Remote users can access all of the applications that are available to office users. Remote users connect via their, DSL, Cable or 3G wireless, which have all proven to be most satisfactory.
I’m used to having my servers here. Why should I move them? Won’t I lose control of my systems?
We already own our software licences. Why would I switch to a pay-per-use model?
We often find that customers have a range of software licences and require support and maintenance of many different versions of application software. Changing to Octalpha means no more renewal to manage or software maintenance fees. All users can run the latest versions without upgrade fees.
What about security? Will my systems be safe when they are not sitting in my building anymore?
Octalpha provides a physically secure, climate controlled data centre, firewall and intrusion protection, device monitoring and alarming, which is far more secure than what most customers can afford if they keep their servers in-house. More about our Data Centre.
What are the major benefits of using Octalpha hosting?
Pay by the Month: You only pay by the user on a monthly basis. No need to worry about expensive upgrades and software maintenance.
Lower Cost: There is no expensive software or hardware to buy and no requirement for IT staff to manage it. You take advantage of the economies of scale and the skills of a dedicated IT organisation.
Rapid Deployment: We have already made the investment in enterprise-class equipment to enable rapid deployment of most common applications. New users/sites can be added within 24 hrs notice.
Reliability: We offer a state-of-the-art infrastructure with high security, excellent uptime, robust data backup and global access.
Focus: By outsourcing application management, you can focus your resources on improving the performance of your core business processes.
Best Practice: As a Cloud Computing service provider, we can apply our greater experience and resources to implement best IT practices for superior levels of availability, security, backup, and user support.
What business applications can I access using Octalpha?
Unlike other Cloud Computing providers, Octalpha can deliver virtually any application via a web browser while ensuring secure authorized access. Presentation of applications and access to data is customizable at an end-user level, so each individual can run and access only that to which they are authorized. Your existing accounting, payroll, CRM or business specific applications can be migrated to our service.
What if I’ve recently invested in new IT equipment?
Recent investment in IT infrastructure may not rule out Octalpha or Hosting as a viable and cost-effective solution. Our consultants will be able to advise further on whether Octalpha is a viable alternative.
What will happen if my Internet link goes down?
Octalpha incorporates highly reliable business-grade telecommunication services with redundant links at the data centre end. At the customer end we recommend business grade links which today are very cost effective and reliable with often 99.6% or better uptime. Customers can also use 3G wireless and similar services for temporary access.
When should I consider Octalpha for my business?
Will it cost me more?
Will my applications perform as fast and reliably as when they are on my local network?
Will my data be backed up and virus protected?
Yes. With Octalpha cloud hosting you can be assured of reliable and regular back-ups. Total virus scanning for all servers and hosted data is included in the monthly fee.
Will the service be reliable?
Our Service Level Agreements dictate that our systems is constantly monitored and maintained with controlled release of software updates on completion of testing. Customer data is secure and is regularly backed up. This approach ensures a high degree of reliability and customer peace-of-mind.